Monika Soc

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Verified Reviewer

Company can't pay its debts -- in Administration -- Stay away!

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This company is under administration. It owes millions of pounds in taxes to the UK government, partners whom it has not paid, and unpaid employees.

Don't sign up for anything! Run away!

View full review
Loss:
$4000

Preferred solution: Full refund

Gregory M Jtl

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Verified Reviewer

Fraud by Venntro.net

Original review updated May 19, 2024

Their website led you to believe you could get a really good deal for a year if you signed up.. It was a scam.

They charged you a lot more money and then they will not give your money back.

This company is nothing but a fraud and a fake. Do not ever sign up or have anything to do with this company they swindled me out of $153

View full review
Loss:
$154
Pros:
  • There are no pros
Cons:
  • Steal your money through false advertising

Preferred solution: Full refund

User's recommendation: Do not use their services

Anonymous
map-marker Armadale, West Lothian

Taken the wrong payment from my account

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Well at the moment with the bank holiday stopping me from contact I have to wait untill the customer services are back in the building but I will be contacting them let you know but I dont have much hope of getting my money back L A H

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User's recommendation: Be very carefull I think there’s a catchme? Same with most of these sex sites

NICHOLAS T Tmf

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Verified Reviewer

Debited money

The phone number is no longer in use.

Found an 0800 number that connects to a call centre in the Philippines. They were unable to help me and would not allow me to escalate over the phone.

I have escalated the matter by email and am currently waiting for a reply.

Venntro withdrew £164.95 from my account today.

I did not knowingly authorise this payment. I'm very angry.

View full review
Loss:
$165
Pros:
  • Seems to be a legit website
Cons:
  • Took money without letting me know in advance
  • I would not have authorised such a large amount

Preferred solution: Full refund

Anonymous
map-marker Armadale, West Lothian

Re payment

Hello . I subscribed fo a three day trail membership at £1.99 Anns you have taken a years membership from my account which is not what I wanted maybe if I was to require your site my member ID is 8619**** I would be grateful if you could rectify this mistake for me and give me chance to check your site out 24th at around 12-45 when I joined Regards L A Hart

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User's recommendation: Really it’s full of land mines just waiting for you to fall into the (TRAP BEWARE)

Christopher H Xbk

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Verified Reviewer

Lame site: Just Senior Singles - STAY AWAY!!

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Hey Ross - refund my money from your lame Just Senior Singles website, that contains absent profiles and nothing but BDSM and Cougars constant pop-ups! Ridiculous!!

View full review
Loss:
$100
Cons:
  • Scam you

Preferred solution: Full refund

User's recommendation: STAY AWAY!!

Christopher H Xbk

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Verified Reviewer
| map-marker Portland, Oregon

LAME Just Senior Singles Site - DO NOT USE!!!

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Hey Ross (CEO) - refund my money from your lame Just Senior Singles website, that contains absent profiles and nothing but BDSM and Cougars constant pop-ups! Ridiculous!!

View full review

User's recommendation: Go elswhere!!

Patricia G Dnk

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Verified Reviewer

They charged after I cancelled

This company are thieves

They attempted to charge my card after I cancelled

My bank declined it and will continue to decline it

View full review
Loss:
$153
Cons:
  • Rip you off

Preferred solution: Full refund

User's recommendation: Do not do this !!

Karlos Kzg

Scam.. they are

I cancelled in October, got my cancellation confirmation and they charged my bank in March. When you sign in one, they sign you up on to many more sites.

When you try to get in touch with them, they respond with automated messages.

They ended up 'searching for my account ' to justify their taking my money. They are supposed to be a Christian site but they aren't

View full review
Loss:
$89
Cons:
  • Numerous

User's recommendation: Please don't subscribe coz you will regret

sue b Mzs

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Verified Reviewer

Money out of my saccount without permission

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I have messaged you at least 6 x and not had a reply. I signed up for a three day trial for 1.99, then you decided to take 80= out of my account.

I now dont have enough money in my account to pay my rent this month.

Can someone please respond asap as this is totally wrong and irresponsible.

I have tried to be patient, but am quickly running out and will goto the preess and onbudsmen if I dont get a refund.

Tegards

Sue Bowen

View full review
Loss:
$80
Pros:
  • No pros one hundred per centcons they didnt ask my permission
Cons:
  • One hundred percent con

Preferred solution: Full refund

User's recommendation: cancel you subsxription as soon as you sign up or tell your bank not to take any direction from them

Alan L Drz

Service cancelled

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Service canceled without notification and I need an explanation.whats going on, is this a scam. Tell me what's going on..

View full review
Loss:
$500
Pros:
  • There are no pros
Cons:
  • There are no cons

Preferred solution: My service service restored

User's recommendation: No comment until I know moreaboit situarion

Anonymous
map-marker Fulham, Hammersmith And Fulham

Charge

Hello,I got a problem from Venntro, for what is charged me?

I dont use this program, can I get my money back please?

View full review
Peerlo V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel subscription and delete my account

I am not using ventro site and the keep deducting money from my acc they deductet 800 rand since december and i am not using the site an i didt subscribe

View full review
Loss:
$800

Preferred solution: Full refund

User's recommendation: Dont use it

Petrus M Qvt

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Verified Reviewer

I do not belong or subscribe to any dating sites

I was fraudulent charged to account unable to reverse charges a 3 rand here 3 rand there 30 time then I get charged 945 all of a sudden

View full review
Loss:
$51
Pros:
  • Fruad
Cons:
  • Fruad

Preferred solution: Full refund

Anonymous
map-marker Maidenhead, England

Never joined this site

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I never oined this site, yet they seem to be taking £6 out off my bank account every month... leading me to believe someone else is using my banking details.

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User's recommendation: Don’t use this site.

david r Xii

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Verified Reviewer

CANCEL Membership

Cancel my membership. Please send receipt.xxxxxtttttmmmmmxxxxx11xxxxxsssssxxxxx111111****333333****333333****333333****333333****333333****33

View full review
Loss:
$100

Preferred solution: Full refund

About

Related Companies

White Label Dating, Global Personals, Christian Dating Company, AmericanLove Com, WooWise

Summary

Venntro Media Group Ltd. is a privately held company which specializes in development of online dating software. It was founded in 2003. The company headquarters is based in Windsor, Berkshire, England. Venntro offers database, hosting, payment processing, chargeback management, and customer care solutions as a part of White Label Dating managed services. It also provides online dating moderation, CRM, reporting, and security options. There are Over 10k dating sites, Over £248m in revenue to date, and More than 55m registrations platform choices. Venntro got 2015 London Loves Excellence, Growing Business, and Deloitte Technology Fast 50 awards. Customer assistance is provided by email and by phone.

Venntro reviews and complaints

Venntro is ranked 260 out of 2794 in IT Services and Solutions category

Payment Methods

VISA

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