Contact Venntro Customer Service
Venntro Phone Numbers and Emails
Customer Service:
-
+44 175 331 4644
Venntro Emails:
Business Customer Service
Partner Enquiries
General Info
Jobs/ Career
Venntro Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Contact Method Distribution
76% phone, 24% email
Most Popular Venntro Phone Number
+44 175 331 4644
Most Popular Venntro Email Address
enquiries@whitelabeldating.com
Average Hold Time
More than 30 min
Common Reasons for Contact
Activation/ cancellation, account, payments and charges
Issue Resolution Rate
Low (3% reported full resolution)
Call Volume by Day
View full overview ›
Venntro Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Contact Method Distribution | 76% phone, 24% email |
| Most Popular Venntro Phone Number | +44 175 331 4644 |
| Most Popular Venntro Email Address | enquiries@whitelabeldating.com |
| Average Hold Time | More than 30 min |
| Common Reasons for Contact | Activation/ cancellation, account, payments and charges |
| Issue Resolution Rate | Low (3% reported full resolution) |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Venntro | Phone number, customer id or account number or email |
Call Volume by Day
Contact Information
Venntro Website:
Venntro Help Center:
Corporate Office Address:
Venntro Media Group Ltd.
The Switch 1-7 The Grove
Berkshire
SL1 1QP
United Kingdom
Other Info (opening hours):
Other Location:
59-60 Thames Street
Thames Street, Windsor, England SL4 1TX
Summary of Venntro Customer Service Calls
305
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
3%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Venntro?
Activation/ Cancellation Question:
- “Cancel subscription and delete my account”
- “To cancel account”
- “Cooling of Cancellation period / refund”
Payments and Charges Question:
- “Unauthorised payments”
- “Debited money”
- “I was charged and I don't have an account”
Account Question:
- “Subscription cancellations”
- “To locate an account”
- “Can't log in”
Refund Question:
- “I would like my money back please 89.95 pounds”
- “I would like my money back please”
- “Refund”
Request for Information Question:
- “I need help with a dating site”
- “For information”
- “To speak to someone about my account”
Return/ Replace Question:
- “I want my money returned”
- “I want my money returned I paid for three months at £23.50 a month I came off after one month so you owe me £47.00 you refunded me £25.00 today I will contact tradeing standards why because you cannot explain to me why there is no one on the sight”
Staff Question:
- “Didn't order service”
- “Customer service”
Product/ Service Question:
- “Complaint”
- “Regarding fault in tyre inflator purchase from ventro company purchase from amazon”
- “Errors”
Website/ Application Question:
- “Can't make head or tail on this site, adverts keep jumping up !!”
Other Question:
- “My door was fitted but the wood arond the door. Was painted.”
- “Charche”
- “Not Interested”
Compare Venntro Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Venntro